“QSP’s simple approach made us choose them. From day one, we received clear and responsive communication, and they are always just a phone call away. Their expertise has made this process easy and stress free. Louise and Maria have taken charge and taken the stress out of what seemed impossible to navigate. We are now ISO 9001 certified and have a system that actually works for us”
Tom Russell – Director – Factory Weights
"After working with both Louise and Maria over the past few years in an External Agency capacity, I can say they are great listeners who take feedback on board, driving measurable success and high satisfaction. Both are diligent and proactive in managing client accounts. Communication is clear, timely, and tailored to each customer’s needs, helping build strong, long-term relationships."
Charlie Hooper – Marketing Manager (Field Marketing Principal) - Epicor
"Our account was managed with exceptional skill, consistently pinpointing new leads and sales opportunities. Deeply professional and personable style led to impressive results."
Dawn Aldwinckle – VP of Sales – Hoist
"Louise was a great account manager, always professional, attentive, and responsive to our needs. She took the time to listen carefully and always ensured our requirements were fully understood."
Mohamed Jaffer – Director – Clear Plan Ltd
ABOUT OUR COMPANY
We help you drive growth through our specialised services.
At QSP Consulting, we help UK organisations build stronger, more profitable client relationships through three core service lines:
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ISO 9001 Implementation & Custom Quality Management Systems
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Dedicated Freelance Account Management
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Process Mapping and Operational Optimisation
Whether you're preparing for ISO 9001 certification, streamlining internal operations, or enhancing your client experience, we deliver branded, audit-ready systems and hands-on support, without the overhead of a full-time hire.
We support the full client lifecycle from onboarding and offboarding to account management, client reporting, and revenue optimisation, helping you retain more customers and drive sustainable growth.
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Preparing for ISO 9001 certification for the first time
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Looking for a pre-certification audit or gap analysis
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Needing monthly or ad-hoc ISO 9001 consultancy
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Seeking freelance account management to deliver first-class client care without the cost of a full-time salary